Volunteers – the helping hand
Volunteers provide a vital helping hand to Lotus. By working together, volunteers support our staff, to go that extra mile for our residents.
From collecting food parcels, to teaching life skills and leading resident activities. As a Lotus volunteer, you’ll be offered a variety of experiences that not only suit our needs, but that fit your passions too.
|Volunteer role description||Resident Support|
|Report to||Team Leader|
|Works with||Housing Officer|
|Contact for advice, training & support||Volunteer Co-ordinator|
|Hours||To be agreed (maximum hours/week stated in Volunteer Agreement)|
|Location||Various resident locations|
|Purpose of role||To assist the Housing Officer in helping and empowering vulnerable people in their journey towards independent living|
Volunteers can agree with the Team Leader which elements of the role they are comfortable undertaking:
- To assist the Housing Officer, in cleaning and preparation of Lotus Sanctuary accommodation providing a welcoming environment for residents to move into.
- Helping the Housing Officer to collect custody release residents in the Housing Officer's vehicle, transport and settle them into their accommodation.
- Performing tasks that support the resident to help them with life skills, aspirations and transition towards an independent life.
- Preparing accommodation – cleaning surfaces, windows, floors and hoovering
- Making up welcome packs for new residents
- Collecting food bank parcels if required (own transport needed for this task)
- Collecting pre-ordered items for the accommodation (own transport required for this task)
- Helping the Housing Officer collect and settle residents into accommodation
- Helping to plan shopping, meals and assisting with cooking
- Listening and chatting with residents
- Performing and advising residents about simple domestic tasks
- Helping with children’s supervision (where appropriate), play and activities
- Any other tasks within the remit of the volunteer role, requested by the Housing Officer
- Maintain a high level of confidentiality and integrity at all times
- Be approachable, calm and compassionate
- Have a non-judgemental approach, embracing equality and diversity
- Be able to perform tasks with minimum supervision
- Be willing to train, learn and develop new skills